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PRIVACY POLICY

This Privacy Policy covers how Yoyoede Foods aims to collect, use, disclose, transfer and/or store your information.  By visiting www.yoyoede.com.ng, you are accepting the practices outlined in this policy. We have the highest respect for your privacy and promise to honour this policy

 

  1. Information we collect
    • Personal Information

We collect Information that can be used to personally identify customers and to enable them to gain access to our service. Such information includes: name, phone number, email address and delivery address. Whilst visitors can browse most of our website without the provision of such information, transactions such as ordering cannot be completed without the provision of this information.

We use your personal information for marketing purposes by sending you offers and updates based on your previous orders and your interests. Occasionally, we may use the information for marketing research purposes to gain a better understanding of customer needs and preferences.

We also use your personal information for customer services purposes such as dispute resolution and troubleshooting issues; collection of payments due; detection and protection against error, fraud and other criminal activity and enforcement of our terms and conditions.

  • Automatic System Captured Information

We collect and analyse the Internet Protocol (IP) address of your computer to help diagnose problems with our server, and to administer our website. Information captured includes login; e-mail address; password; browser type and version and operating system. Location information may also be captured where the device is set to provide it. System-captured information is used to help identify you, but it is usually aggregated with similar information from other customers to gather broad demographic data.

 

  1. Cookies

Cookies are created when you visit a website and are used to store bits of information about your interactions with the site. Web servers can later use the cookies when processing your sessions. The cookie is specific to you and it can be read by the web server (when interacting with it) or by programs on your computer. Yoyoede places both permanent and temporary cookies in your computer’s hard drive for this purpose.

Whilst the acceptance of cookies is not a requirement for using our website, certain functions on the website may not work without the cookies, thereby restricting your ability to fully use our website. Yoyoede cookies do not contain any personal or private details and are free from viruses.

  1. Sharing of personal data

Yoyoede will not disclose personal data to any other party that is unrelated to Yoyede, unless such data is required as part of the service we are providing (including but not limited to payment and delivery). We will also disclose personal data when we are required to do so by law.

Additionally, we may share personal information with partners that support us in detecting and preventing identity theft, fraud and other potentially illegal acts.

 

  1. Data Security

It is important that users of any website protect themselves against unauthorized access to their password and computer. Please always remember to log out of your account and close your browser window at the end of every session. This will ensure that others cannot access your personal data especially when using a shared, or public access computer terminal.

All information you provide to Yoyoede will remain completely confidential. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We do not store any information about your mode of payment (credit/debit cards) on our platform, as all payments are done through a specialist third party payment platform.

 

  1. Sharing of personal data

Yoyoede provides website users with the opportunity to opt-out of receiving promotional messages from us. Kindly unsubscribe via a link provided in each email.

 

  1. Any questions?

Should you have any concerns or questions about your personal data and how it is used, please contact us at info@yoyoede.com.ng